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Uniquely offering a completely mobile local service, The Gadget Refuge is a highly professional family run business delivering services to both consumers and businesses.

Based just outside Chester in rural Cheshire, we provide repair and upgrade services to Apple and Samsung devices as well as laptops and IT Support via sister company 4Site IT Solutions Ltd.

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Are you interested in becoming a Gadget Refuge franchisee? If you are ambitious, technically minded and willing to learn, please get in touch as we look to expand our reach over the coming years.

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Building on our pedigree of providing Managed Service IT Support to businesses since 2011, we aim to achieve a national presence for The Gadget Refuge Ltd over the coming years. We know service inside out and appreciate the need for a good value high quality service.

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Customer Reviews

5/5
The Gadget Refuge
5.0
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Steve Moore
Steve Moore
2019-10-21T20:29:47+0000
Excellent service , top company !
Kathy Millerchip
Kathy Millerchip
2019-10-09T07:42:47+0000
Lovely guy, nothing is too much trouble. Helped with my printer, too
Louise Rossiter
Louise Rossiter
2019-10-05T16:27:08+0000
fast service and such a great job done too!! My phone screen was picked up, fixed and dropped off within the hour! Thanks sooo muchread more
Lucy Unsworth
Lucy Unsworth
2019-09-30T15:54:06+0000
Excellent service dropped phone off within 20 mins of messaging, and all sorted now. Thank you very much.
Emma Bartlett
Emma Bartlett
2019-09-17T10:39:08+0000
Amazing service!! They collected my laptop on the day of enquiry, fixed it and returned it within 24 hours, and for a much cheaper price than I had been offered elsewhere. Will definitely be using again and would recommend to anyone in the Chester area. Thank you!!read more
Niamh Roberts-Jones
Niamh Roberts-Jones
2019-08-23T16:36:33+0000
Never written a review like this before, but this company really deserves it! I rang them about my laptop screen being faulty, and I didn’t even have to drop it off because they were happy to collect early in the morning the next day! In less than 24 hours, I was told my laptop screen had been fixed and a picture of it was sent to me as proof too for extra validation. I’ve been busy this week but they’ve been happy to drop it off all week at any time, again I didn’t even need to go and collect it! Great communication too. We all know how expensive laptop repairs can be from many companies but I was given an excellent price that I thought was very reasonable. A Lovely and very friendly gentleman sorted my laptop too! Laptop screen looks brand new and there have been no problems with it. All I can say is a huge thank you I’ve honestly never dealt with customer service and product repair as good as this before in my life! 🤗 - Niamh xread more
Lara Kaminski
Lara Kaminski
2019-08-21T18:54:03+0000
Fabulous service. Very quick, kept up to date on progress and most reasonable prices around. Highly recommend. .
Deanne Morris
Deanne Morris
2019-08-17T18:49:12+0000
Brilliant service, enquired, phone collected same day, repaired and returned a few hours later! Phone feels like new. Highly recommendedread more
Lynn Murray
Lynn Murray
2019-08-09T08:34:16+0000
Brilliant local company, phone repaired to as new standard quickly. Lovely, friendly people. Highly recommend. Many thanks.read more
Steph Wilko
Steph Wilko
2019-08-02T16:48:36+0000
Fantastic, professional service. The Gadget Refuge guys go above and beyond with exceptional customer care. I highly recommend this company to everyone.read more
Becky Bolam
Becky Bolam
2019-07-28T17:07:26+0000
iPhone X screen broke, rang on a Sunday night, dropped off, fixed and collected within the hour! Brilliant service, thank you!read more
Deborah Sherburn
Deborah Sherburn
2019-07-24T21:08:17+0000
Tonight at 9.15pm we had a problem with a failed iPhone screen and need the phone for work. Contacted Gadget Refuge by Facebook messenger on the off chance someone could help. They answered the message immediately and 5 minutes later we dropped the phone off. 30 minutes after dropping off the phone we collected it all mended. What a fantastic service we couldn’t ask for more. Thank youread more
Holly Mason
Holly Mason
2019-07-21T19:40:46+0000
Quick responding to messages, speedy smashed screen fix within the hour on a sunday night! And not out of the way money! Incredible work, and I’d highly recommend.read more
Fiona Green
Fiona Green
2019-07-16T16:34:06+0000
Highly recommend The Gadget Refuge. No job too big or too small. Great communication and rapid service. Thanks Gav x
Emily Crozier
Emily Crozier
2019-07-11T14:27:37+0000
The Gadget Refuge sold me a phone last month and I couldn’t recommend enough !
Tony Mattocks
Tony Mattocks
2019-07-09T19:35:28+0000
I’d highly recommend The Gadget Refuge, My iPhone 6S was collected and returned within the hour, new screen fitted!! Thank you Gavin, for your excellent service Happy customer 😁read more
Geri King
Geri King
2019-07-02T18:41:54+0000
Absolutely brilliant service by the Gadget Refuge!! I dropped my work phone and smashed the screen, Gavin picked it up and returned it within an hour completely fixed! Brilliant service and customer satisfaction, please everyone support this fab local business!!!read more
Ian Parkes
Ian Parkes
2019-07-01T21:27:03+0000
Being self employed,my phone is main source of work, so when it would not charge, I was panicking. I needn’t have worried, as through a friend and satisfied customer, I was put in touch with, The Gadget Refuge. Phone was picked up from home, fixed and returned within 2 hours!!!! Absolutely amazing customer service, Fast, Friendly and super value for money. Cannot recommend highly enough. We need more local businesses like this..read more
Jon Hughes
Jon Hughes
2019-06-30T21:41:05+0000
awesome guy, fixed my sons ps4. very responsive. would highly recommend.
Nicola Garnett Clewes
Nicola Garnett Clewes
2019-06-10T19:11:02+0000
Great service would definitely use again and definitely recommend thanks again 5 ⭐️
Sarah Houghton
Sarah Houghton
2019-06-05T12:04:24+0000
Thank you so much for repairing my screen! Very efficient and friendly service.. would highly recommend 😊
Becky Davies
Becky Davies
2019-06-02T14:49:37+0000
Couldn’t do enough to help with my problematic phone! Would definitely recommend. Thank you
Łukasz Kotliński
Łukasz Kotliński
2019-06-01T19:26:07+0000
Excellent service. Replaced screen in my iPhone in no time. Also a very competitive price. Highly recommended. 5*
Emma J Stewart
Emma J Stewart
2019-05-31T13:19:15+0000
Brilliant service. Collected my iPhone from my house and returned it within 2 hours with the screen fixed. Very friendly and responsive to messages and went out of their way to make sure I was satisfied with the result. Thank you 👍🏼read more
Wayne Hogan
Wayne Hogan
2019-05-26T18:20:57+0000
Brilliant service iPhone screen replaced at literally a moments notice very professional and reasonable priced would recommend to anyone without hesitation thanks Wayneread more
Jenny Berrisford
Jenny Berrisford
2019-05-14T11:53:18+0000
This was a brilliant service came and collected my phone and it came back looking like new. Thank you so much.
Sarah Tracy Hilton
Sarah Tracy Hilton
2019-05-07T15:40:13+0000
They were so helpful and quick. I dropped the phone off just after 9am and had it brought back to my house for 11.30! Excellent service and would highly recommend. Thank you 😁read more
Brian Gelling
Brian Gelling
2019-05-04T18:49:01+0000
Fantastic service from The Gadget Refuge; phone dropped off for repair early afternoon, delivered back to the door repaired same day. Highly recommended!read more
Anna Roden
Anna Roden
2019-04-24T19:45:40+0000
To ring at 7:30pm with a broken screen and it’s collected and returned fixed the same night is amazing! Thankyou so much, highly recommend xxread more
Dani Burgess
Dani Burgess
2019-04-23T21:48:37+0000
Absolutely fantastic service👌 got my daughters iPhone 6 fixed whilst I waited, brilliant display all working fabulous. Really welcoming, friendly experience definitely will be using again 5🌟🌟🌟🌟🌟 thank you xxread more
Gary Solomon
Gary Solomon
2019-04-21T12:44:52+0000
Great service. Collected, fixed and returned within a couple of hours.Thanks
Graham Parry
Graham Parry
2019-04-20T11:57:20+0000
What a great service, such a nice guy, nothing was too much trouble! The phone was another one just “sat in a drawer” but brought back to life by The Gadget Refuge. Highly recommended ⭐️read more
Katy Lightfoot
Katy Lightfoot
2019-04-11T20:48:50+0000
What a brilliant service and brilliant job! Phone was picked up, repaired to a high standard and returned back to my home the same day. Highly recommend and will definitely use again.read more
Dave Walker
Dave Walker
2019-04-10T10:14:34+0000
Great service great price Highly recommended
Clare Latham
Clare Latham
2019-04-02T17:27:08+0000
I was lucky enough to win their recent competition for a screen repair. Great job done on the screen repair and fantastic customer service as my phone was collected from my home and delivered back to me in a couple of hours. Highly recommend The Gadget Refuge and will definitely be using again in the future.read more
Tom Crank
Tom Crank
2019-04-01T14:21:21+0000
Great service offered , very helpful and a fast turn around on repairs .
Victoria Louise Wiggins
Victoria Louise Wiggins
2019-03-17T09:32:59+0000
Fantastic service and very friendly, phone was unlocked no problem. Lovely people. Thank you
Jan Luckhurst
Jan Luckhurst
2019-03-09T12:39:00+0000
Absolutely top class service, cannot recommend highly enough. Battery replaced within 20 mins! If your gadget needs some TLC head to the Refuge 👍read more
Joanna Mitton
Joanna Mitton
2019-03-02T20:15:55+0000
Brilliant service, computer fixed and working fantastic 👍
Victoria Jenkins
Victoria Jenkins
2019-03-02T18:51:26+0000
Fantastic service. Phone collected, fixed and returned within a few hours. Highly recommended. Thank you Gavin.
Cathy Dutton
Cathy Dutton
2019-02-16T20:28:45+0000
Excellent service, thank you for setting up our new laptop 😀
Paul Williams
Paul Williams
2019-02-09T10:51:31+0000
Brilliant service super fast and thoroughly recommended ! Many Thanks Gavin and team. Local trustworthy and a pleasure to do business with!read more
Rachel Arnold Was Simpkin
Rachel Arnold Was Simpkin
2019-01-26T13:12:54+0000
What fantastic and quick service, iPad screen replaced in less than 24hrs, collection and delivery. Couldn't have asked for better. Totally recommend The Gadet Refuge. Thank you.read more
Angela Lipson
Angela Lipson
2019-01-23T21:35:37+0000
We used this service for an iPad repair. Really impressed with the whole service! A quick response, reasonable no obligation assessment and quote and the repaired iPad dropped off at home 24 hours later. Would definitely recommend The Gadget Refuge.read more
Emma Latham
Emma Latham
2019-01-11T20:45:34+0000
Fantastic service and great value for money.
Hayley Loftus
Hayley Loftus
2019-01-05T19:12:18+0000
Excellent service and a fantastic price, Apple wanted to charge me £350 The Gadget Refuge charged £80, they picked up the phone fixed it and dropped it off. No better service in Chester... highly recommend 👍🏻👍🏻read more
Maria Roberts
Maria Roberts
2018-12-28T20:39:53+0000
Amazing service from The Gadget Refuge! phone collected, screen replaced and it returned to me, brilliant professional service at an amazing price, highly recommend!read more
Vicky Birch
Vicky Birch
2018-12-18T08:48:36+0000
A brilliant service, run by great people. Gadget refuge fixed my Iphone 7 smashed screen. A great job done at a great price. With a collection and delivery service too, all on the same day! Would definitely use again. I highly recommend them. Many thanks Gadget Refuge.read more
Nicky Roberts
Nicky Roberts
2018-12-12T18:43:44+0000
Highly recommended - fixed my daughter's iPhone 6 camera and screen. Quality parts used and super speedy service. Thanks
Russell Edwards
Russell Edwards
2018-12-08T18:57:43+0000
The Gadget Refuge repaired my front screen, rear camera, and replaced both of my speakers, overall a fantastic job, great customer service, recommend to all!!!read more
Jacqui Garside
Jacqui Garside
2018-12-07T18:33:05+0000
Excellent service, fast, friendly and a great price! 👍
Tom Parkes
Tom Parkes
2018-12-07T11:59:42+0000
Gadget refuge fixed my phone a few weeks ago, customer service was excellent got my phone back on the same day, fixed my screen for a great price, all was quick and easyread more
Sean Thomas
Sean Thomas
2018-12-07T11:44:42+0000
I think this was the fastest service of a phone screen repair I have ever experienced in my life, literally took no longer than 20-30 mins! After getting my phone fixed by dodgy places before I was hesitant to even bother getting my phone fixed but I can’t fault the repair ,by Gavin at this company, at all, literally feels like a brand new phone again. Would definitely recommend!read more
Christian Castle
Christian Castle
2018-12-07T11:13:04+0000
Couldn’t fault the service one bit. After a bodged job repairing my phone was done at Ellesmere Port market and another phone was unresponsive after years of use I left them in the hands of Gavin. Straight away he was able to tell me the problems with both phones and exactly how he was going to fix them which gives you a sense of security unlike most phone repair companies. Unlike Apple, who were charging ridiculous amounts for the repairs, Gadget refuge has amazing prices for the quality of service you are provided with and I would definitely recommend to anyone.read more
Lizzie Roberts
Lizzie Roberts
2018-12-07T09:09:32+0000
The Gadget Refuge fixed my younger sisters iPhone 6 last month, also replacing her front camera lense, a fantastic repair the phone looks completely brand new, brilliant & fast service!read more
Joanna Jayne Hayes
Joanna Jayne Hayes
2018-12-07T09:01:06+0000
I had my iPhone 7 screen replaced here last month, the screen was totally shattered and the technology behind was visible & I thought there was no hope! But my phone was like new & a really quick service - so pleased, brilliant price - 5 stars!read more
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Get In Touch

Over the phone, via email, or our social sites.

📩fixme@gadgetrefuge.co.uk

📞01829 738983

Tickeridge House, Milton Green, Whitchurch Rd, Chester, CH3 9DS